Frequently Asked Questions

What will Senuti work with?


Does Senuti work with iTunes version X?

Occasionally times arrive when Senuti doesn't work perfectly with iPods that have been synced with a new version of iTunes. This has not happened since Apple released iTunes version 4.9. If you believe that there is a problem with Senuti due to a new version iTunes, please report it as a bug.

Will Senuti work with my Windows PC?

No. Senuti is for Mac OS X only.

My iPod isn't formated for a Mac, will Senuti still work?

As long as your iPod has been prepared correctly (read the Quick Start if you haven't already), then yes, it should work fine. I have not had a report of an iPod not working with Senuti because it was formatted for Windows.

Is Senuti a Universal Binary?

Yes.

Can Senuti do...?


Will Senuti recover my photos off of my iPod?

If you enabled the preference to copy the full resolution versions of your photos to your iPod, then you can enable disk use and copy them off in the Finder.

Will Senuti recover my videos off of my iPod?

Yes, they work just like songs.

How can I recreate all of my playlists?

Senuti doesn't have perfect support for recreating playlists at this point. If you copy two playlists that have the same song in them, the song will be added to iTunes twice. If all of your playlists have unique songs, then copy the playlists to iTunes first (using the drag and drop method for playlists), then relaunch Senuti and copy the songs from your library that aren't in iTunes by using Senuti's Hide Songs in iTunes feature (from the file menu).

I can't get this to work.


Dragging and dropping songs to iTunes doesn't work

In order to use the drag and drop capabilities of Senuti, you must drag and drop to the iTunes item that is within Senuti's source list. Dragging and dropping to the iTunes application is not supported.

My music does not appear in Senuti when I plug in my iPod

Please be sure that Disk Use is enabled. Read the Quick Start if you haven't already.

My music appears in Senuti for a second, and then disappears

Please be sure that Disk Use is enabled. Read the Quick Start if you haven't already.

Something happened that I didn't expect


Why are there two copies of every song that Senuti copied?

iTunes is probably making a second copy of your music because of how your preferences are set. Read about the iTunes Music Folder.

Why is my hard drive almost full? I know I had enough space

iTunes is probably making a second copy of your music because of how your preferences are set. Read about the iTunes Music Folder.

Senuti doesn't copy certain songs to iTunes

There is a chance that they were still copied to your computer. Check to see if they were, and if so you can add them to iTunes manually. Please also submit a bug report with all of the information that you can. Include song titles, genre, album, etc.

What do I do if Senuti keeps freezing/quitting after I copy songs

Please report it as a bug with the proper information. It will help everyone.

All of the songs that I copied with Senuti are skipping

A few people have had this problem. Senuti uses underlying OS X functions to copy files, so it shouldn't have anything to do with Senuti. Many people with this issue acutally have a bad Firewire or USB cord. Try a new cord, and if the issue still exists, then report it as a bug.

I used Senuti and now all of my music is gone

Usually when this happens, it is because your iPod was set up to link with iTunes, and when iTunes asked, you said Yes that it was okay to link with it when you should have said No. The default for that button is No for a good reason. This was iTunes that asked you the question, and not Senuti. The Quick Start instructions, they would have led you to information about preparing your iPod which also instructs you to click No.

Can I get my music back now that it's been erased from my iPod

Unfortunately, no. You should begin re-ripping your CD collection. If you purchased music from the iTunes Music Store, you should probably call Apple. They do not usually allow people to download music a second time, but if you tell them that you thought your music was backed up on your iPod and that you never thought that iTunes would erase all of your music, then you might get somewhere. This is just a recommendation and not by any means a promise that you will be able to recover your music that way.