Crash Logs

A crash occurs whenever Senuti unexpectedly quits. Reporing a crash is very easy and will tremendously help locate the source of the problem.

  1. In the Finder navigate to ~/Library/Logs/CrashReporter/
  2. Your crash log is named Senuti.crash.log

What to do with the crash log

If you're creating a ticket, please do not simply paste the crash log into the ticket! Please attach the file to the ticket instead.

In an email, attachments are preferred, but it's okay to paste it into the email as long as you take exactly one of these steps:

  • Make sure that it's a plain-text email, not a rich-text email (no fonts in the email at all). In Mail, use Format->Make Plain Text. If it says "Make Rich Text", the email is already plain text, so you don't have to do anything.
  • If you insist on making it rich text, set the sample output in a monospaced font like Monaco or Courier.

After reporting the crash

Please delete the crash log from ~/Library/Logs/CrashReporter/. If Senuti crashes again in the future (due to a different issue), a new log will be created and you can submit that.